Member Mystery Visit Survey :: Moor Park Golf Club

Moor Park Golf Club

Course Status

West Course: Course - Open Driving Range - Open (Closed Between 11am-12pm and 3:00pm-4:00pm for handpicking) Short Game Area - Open Trolleys - Permitted Buggies - Not permitted on course (Medical exemption only on Road Course) Updated: 8th Nov 2025

High Course: Course - Open Driving Range - Open (Closed Between 11am-12pm and 3:00pm-4:00pm for handpicking) Short Game Area - Open Trolleys - Permitted Buggies - Not permitted on course (Medical exemption only on Road Course) Updated: 8th Nov 2025

West Front 9 Holes Qualifying:

Ladies Front 9 West:

Ladies Back 9 West:

Mens Front 9 West Yellow:

West Back 9 Holes Qualifying:

High Front 9:

High Course 1-8 & 18 Reds:

Swing Studio:

West Front 9 Men's:

Thank you for agreeing to take part in the member mystery survery. Please remember to email Amy to ensure your drink and food is refunded.

Name of Member
Date of visit
Time of arrival into the area
On arrival approximately how many people were in all areas including inside and outside?

Which area did you sit in?

Approximatley how many people were in the area?
Was each member of staff you saw, as you entered, busy with a customer?
Insert name / description of the staff members you encountered in this area
Staff greeting - acknowledgement

Did the staff member offer a warm and genuine welcome

Staff attempted to engage in conversation

During your initial welcome or interaction did you staff member smile

Staff eye contact

Staff attire

Area presentation

Did staff at any point during your experience ask if you would like additional drinks or food outwith your order?

How long did it take for you to have your order taken

Condiments & Cutlery

Food served within reasonable time

Food served together

Food - order correct

Comment box for food order question
Courtesy Check

Food - quality & presentation

Comment box for quality & presentation
Table clearing

Additional drinks

Comments box - is there anything else you feel we could have done better to improve your experience?
Confirm

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